CargoPlanner

Privacy Policy

Last Updated: August 2026

CargoPlanner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CargoPlanner and its mobile applications: Volumetric, Volumate, Cargomat, Logisize, SpaceQ, Velocube, AeroVol, and Shipsize (collectively, the "Applications").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Applications includes:

  • Personal Data: We generally do not require personal identification to use the core offline calculation features of our apps. If you contact support, we collect your email and name.
  • Usage Data: We may collect non-identifiable data regarding app usage, feature interaction, and crash reports to improve application stability.
  • Device Data: Information such as your mobile device ID, model, and manufacturer, version of your operating system, and region.

2. Third-Party Store Distribution

Our applications are distributed through third-party platforms including, but not limited to, the Amazon Appstore, Samsung Galaxy Store, OPPO App Market, VIVO App Store, and Xiaomi GetApps. These platforms may collect their own data as outlined in their respective privacy policies. CargoPlanner is not responsible for the data collection practices of these third-party platforms.

3. GDPR & CCPA Compliance

We respect global privacy standards. If you are a resident of the European Economic Area (EEA) or California, you are granted specific rights regarding access to your personal information:

  • Right to Access: You can request copies of your personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we erase your personal data, under certain conditions.
  • Do Not Sell My Personal Information (CCPA): We do not sell your personal data to third parties.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
support@cargoplanner.my.id